Reach us for support, pricing guidance, security reviews, and launch planning. Shop-Guardian support channels are managed by security-focused product specialists.
Primary support route
Email support@shop-guardian.com for the fastest response on platform, account, or billing requests.
Choose the mailbox that matches your request so your team reaches the right Shop-Guardian specialists on first contact.
Support
For product support, account access, billing questions, and scan troubleshooting.
Target response time: 1 business day.
Sales and partnerships
For plan guidance, multi-store rollouts, agency use cases, and procurement workflows.
Target response time: same business day.
Security disclosures
For responsible vulnerability disclosure, incident reporting, and trust review requests.
Priority triage for security reports.
The fastest way to evaluate Shop-Guardian is to run a domain scan and review Trust Signals, Security Insights, and Risk Indicators in your own storefront context.